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Shared Services Centre

As leaders in technology, Mogale Business Park accommodates a secure, state-of-the-art call centre, which not only serves all Bosasa companies within the group, but also our valued clients.

The centre processes a minimum of 2 500 calls per month and supports our firm belief in efficient customer care. Our data centre is client focused. With more than 1, 000, 000 transactions (operational and financial data) being analyzed daily, our data centre works simultaneously for all stakeholders.

Our high-tech call centre services provide easy access to key decision makers for rapid response, problem solving and general business communication. It’s our attention to seamless service and support that back our foundation of service excellence.

Using advanced analytics we have honed our distinctive capability to deliver integrated front end solutions whereby we support client strategy both qualitatively and quantitatively.

Our data centre is driven by leading industry IT professionals who are skilled in predictive modeling and the anticipation of future trends.

Shared Service Centre